With ObjectVerse fusion HD all your customer collaboration will be centralized in one single collaborative environment, delivering appropriate response to end users support requests and at the same time build eKnowledge for your organization.
Moreover, you will be able to analyze accuracy level, priority and support timing to improve the support process as much as possible.
With ObjectVerse Fusion HD you will:
- Identify, analyze and monitor customer support tickets
- Automate your business processes to raise the level of support accuracy and lower the timing.
- Easy collaborate with your end users, support team or any other organization member
- Build eKnowledge in for of documents, FAQ, discussions and more.